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Mehsullar
Frequently Asked Questions
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1. What materials are your products made of?
— Our jewelry is crafted from high-quality gold (white, yellow) and genuine gemstones like diamonds, sapphires, rubies, and emeralds.
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2. Do you offer a warranty on your jewelry?
— Yes, all our pieces come with a warranty. Please contact our consultant for full details.
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3. Can I request a custom design?
— Absolutely. We accept custom orders based on your personal ideas or sketches.
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4. How long does it take to make a custom piece?
— It usually takes 10 to 30 days, depending on the complexity.
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5. Can I return or exchange an item?
— Please note: Returns and exchanges are not available, as our jewelry is custom-made and thoroughly inspected for quality.
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6. How is delivery handled?
— We offer courier delivery within Tashkent and trusted shipping to other regions.
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7. How do I care for gold and diamond jewelry?
— Clean gently with a soft cloth and use jewelry-safe cleaning products when needed.
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8. Do you have sales or promotions?
— Yes, follow us on social media to stay updated on special offers.
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9. How can I find out my ring size?
— Visit our salon or use the sizing chart available on our website.
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10. How can I contact you?
— Reach us via the phone number on our website or message us on Telegram or Instagram.